Friday, May 4, 2012

Thursday, May 3, 2012

Ross Greene is coming to Calgary


Ross Green
WHO: Ross Greene

WHAT: Collaborative Problem Solving Advanced Training

WHEN: May 9-11

WHERE: Calgary, Alberta. Executive Royal Inn.

WHY: Because children will be successful when they can, we need to move away from "doing things to" children and move towards a "working with" approach.

HOW: For more information on registration check out this page.

Here are a couple posts I've written about Ross Greene's book Lost at School:

Ross Greene's approach for working with children

Ross Greene's Lost at School

Alfie Kohn's interview with Ross Greene

Here are all of my posts on rethinking discipline.

Gary Stager on Technology

Gary Stager unloads a masterful critique of technology in education:
I had an educator approach me at a conference recently to volunteer that “Our school is not ready for Google Docs.” Set aside whatever you happen to think about Google Docs; it’s a word processor in a Web browser, right? I told the tech director, “Congratulations, your school district has apparently managed to employ the last breathing mammals in the solar system incapable of using a word processor.” Isn’t it odd that technology directors are not held accountable for such failure over three decades? Could they possibly be enabling co-dependent behavior and helplessness in the teachers they are meant to lead?


Wednesday, May 2, 2012

Boycott Pearson

Share Widely: From United Opt Out.
Pearson, ALEC, and the Brave New (Corporate) World:  Stand Up to Pearson Now!
(Note: We have revised our Boycott Pearson information for clarity and in order to add additional research – please use this version, posted April 29, 2012, when sharing.)
Supporters of Public Education,
The curtain has been pulled aside recently from the American Legislative Exchange Council (ALEC), exposing the seedy underbelly of our democracy. Organizations like ALEC circumvent the democratic process in favor of corporations. Financial resources are used to influence public officials and provide model legislation meant to easily pass through state houses of governance. Recent examples include infamous “Stand Your Ground” laws and others that seek to limit the voting rights of marginalized populations. Education reform legislation is also part of ALEC’s agenda, with substantial sponsorship from corporate funds to divert the flow of valuable taxpayer dollars away from public schools.
ALEC-inspired advocacy for public education reform typically follows a path to privatization; that is, viewing educational practices vis-à-vis economic and capitalist principles. Strict school choice models, vouchers, private charter management organizations, and the erosion of collective bargaining rights are all examples of the economic management of public education. As opposed to a valuable public good, certain entities prevalent in the education reform debate are forcing schools to motivate themselves by profit and competition. What it means to be an educated person (e.g., college and career ready), what is important to teach (e.g., common standards), and how success is measured (e.g., standardized tests) are currently under significant transformation without the thorough vetting via democratic processes. And with the frustration and confusion ensuing from rapid developments occurring behind closed doors, outside the public spotlight of democracy, there are large corporations conveniently present to sell us products that will solve all of our problems.
Pearson is one such entity that as of late always seems to be at the right place and precisely at the right time. In other words, just as new legislation is passed, as new educational mandates are set, Pearson is suddenly able to provide the legions of educators and school systems clamoring for some kind of answer with just the right product. How can this be? In recent years, this once relatively small publishing house turned itself into a massive provider of a range of educational products, from traditional print materials for the K-12 sector, higher education resources and technology solutions for public school systems. It is one thing to have various products to sell and to allow the marketplace to judge their success or failure. It is another matter to reorganize the rules so that Pearson products are all one needs to buy to satisfy a range of emerging Federal and State education mandates.
For better or for worse, education reform in the United States is largely controlled by legislation. It appears then that Pearson is successfully implementing a two-pronged approach: grease the democratic process in their favor so that certain rules must be followed and from the other side perfectly match their own products so they have exactly what can be bought to satisfy those requirements. Pearson, through connections to ALEC, has become the dominant provider of education resources and services in the K-12 and post-secondary markets. The following are some of the affiliations that made this perfect alignment possible:
  • Pearson acquired the Connections Academy, whose co-founder and executive VP is Mickey Revenaugh, also the co-chair of the ALEC Education Task Force. Both Connections and the for-profit University of Phoenix have been or are currently subsidiaries of the Apollo Management Group. The CEO of AMG, Charles (Chaz) Edelstein, was Managing Director of Credit Suisse and Head of the Global Services group within the Investment Banking division, based in Chicago. He is also on the Board of Directors for Teach for America, which is a provider of temporary and inexperienced teachers and also frequently associated with corporate education reform. One prominent name in this regard is TFA alum Michelle Rhee, the failed former Chancellor of DC public schools.
  • According to Pearson’s website: “Pearson Education and the University of Phoenix, the largest private (for-profit) university in the United States announced a partnership which will accelerate the University’s move to convert its course materials to electronic delivery.” [emphasis added]. As such, Pearson will certainly provide the materials and the mode of transmission. It must also be stated here that many for-profit universities have been under investigation for student loan fraud and unethical recruitment practices.
  • America’s Choice was also recently acquired by Pearson. This organization is directly associated with the Lumina, Broad, and Walton Foundations, all active members of ALEC. They each promote so-called “innovations” that appeal to the corporate and for-profit mindset.
  • Bryan Cave, LLP is the lobbying firm for Pearson. Edward Koch is currently one of the partners at Bryan Cave. Edward Koch sits conveniently and comfortably on the board for StudentsFirst NY, a branch of the national initiative StudentsFirst, which is the brainchild of failed former Chancellor of DC public schools Michelle Rhee. It must also be stated that Rhee’s tenure is under a dark cloud of investigation for rampant test cheating and tampering in the district.
  • Pearson is contracted with Stanford University to deliver the Teacher Performance Assessment (TPA) to more than 25 participating states. According to Pearson’s website, “TPA is led by Stanford University, American Association of Colleges for Teacher Education, and Pearson.”Furthermore, “Pearson’s electronic portfolio management system will support candidates, institutions of higher education, and state educational agencies by providing registration and account management services,submission of the portfolio for scoring and results reporting.”[emphasis added]. Pearson provides the administrative management skills and broad-based technology and delivery systems that will support the Teacher Performance Assessment (TPA) and bring it to a national scale. Stanford University’s Office of Technology Licensing (OTL) selected Pearson to provide these needed services for the TPA. Let it be known that the U.S. Dept. of Ed. is currently considering teacher preparation programs to be evaluated based on accountability measures similar to public schools.
  • Sir Michael Barber is the current Chief Education Advisor for Pearson. It is no secret that Mr. Barber is a powerful advocate for the free-market approach to education, including union busting, merit pay, and turning public schools into privately run charters.
  • Pearson contracts with Achieve to manage the PARCC assessments. Achieve is funded by Lumina, State Farm (both members of ALEC) andThe Alliance for Excellence in Education (AEE). AEE chairman Bob Wise is a regular contributor to and participant with the ALEC educational agenda. Moreover, PARCC awarded Pearson a contract in January to develop a new Technology Readiness Tool, which will support state education agencies to evaluate and determine needed technology and infrastructure upgrades for the new online assessments. Pray tell, who will sell those upgrades?
  • The Tucker Capital Corporation acted as exclusive advisor to The American Council on Education (ACE) and Pearson on the creation of a groundbreaking new business that will drive the future direction, design, and delivery of the GED testing program.
  • The Council of Chief State School Officers (CCSSO) partners with a whole cast of other organizations that promote a corporate, anti-public education reform agenda. CCSSO Central “partners” include (among others) McGraw-Hill and Pearson. CCSSO Director Tom Luna works closely withJeb Bush, whose associations with ALEC and corporate-reform are too numerous to mention.
  • GradNation is a special project of America’s Promise Alliance, sponsored by Alma and Gen. Colin Powell. Grad Nation sponsors include State Farm (ALEC), the Walton Foundation (ALEC), AT&T (on the corporate board of ALEC), The Boeing Company (ALEC), the Pearson Foundation and Philip Morris USA (ALEC). The GradNation Summit list of presenters reads like an ALEC yearbook.
  • Gen. Colin Powell sits on the Board of Directors for The Council for Foreign Relations, which issued an “Education Reform and National Security” report (co-chaired by Joel Klein and Condoleeza Rice, directed by Julia Levy). The report states, among other things, that: “The Task Force believes that though revamping expectations for students should be a state-led effort, a broader coalition … including the defense community, businesses leaders, the U.S. Department of Education, and others … also has a meaningful role to play in monitoring and supporting implementation and creating incentives to motivate states to adopt high expectations. The Defense Policy Board, which advises the secretary of defense, and other leaders from the public and private sectors should evaluate the learning standards of education in America and periodically assess whether what and how students are learning is sufficiently rigorous to protect the country’s national security interests.”[emphasis added].
  • According to Susan Ohanian: “In the introduction to the Education Reform and National Security report, Julia Levy, Project Director, thanks ‘the several people who met with and briefed the Task Force group including the U.S. Secretary of Education Arne Duncan, Mary Cullinane formerly of Microsoft [Philadelphia School of the Future] [now Vice President of Corporate and Social Responsibility for Houghton Mifflin Harcourt], Sir Michael Barber of Pearson and David Coleman of Student Achievement Partners …’ They were briefed by Houghton Mifflin Harcourt, andPearson.”
  • Pearson has partnered with the Bill and Melinda Gates Foundation to create a series of digital instructional resources. In November 2011, the Bill and Melinda Gates Foundation gave ALEC $376,635 to educate and engage its membership on more efficient state budget approaches to drive greater student outcomes, as well as educate them on beneficial ways to recruit, retain, evaluate and compensate effective teaching based upon merit and achievement (the Gates Foundation recently withdrew its support for ALEC under the heat of public pressure). However, their billions of dollars still flow to other far-reaching organizations dedicated to dismantling public education.
  • The National Board of Professional Teaching Standards is a private-sector member of ALEC. Bob Wise (Chairman, of NBPTS) and Alliance for Excellent Education presented on “National Board’s Fund Initiative to Grow Great Schools” at the Education Task Force Meeting at the 2011 ALEC annual picnic. According to the NBPTS website, they “announced that it has awarded Pearson a five-year contract for the period 2009-2013 to develop, administer and score its National Board Certification program for accomplished teachers. Pearson will collaborate with NBPTS to manage its advanced teacher certification program in 25 certificate areas that span 16 subject areas.”
  • Pearson has also acquired partnerships with companies to deliver PARCC, SAT testing, GED testing, and was the central player (through Achieve) in the design of the National Common Core Standards. The GED Testing Service, while wholly owned by the American Council for Education, entered into a joint venture with Pearson to transform the GED for some 40 million adult Americans (one in five adults) lacking a high school diploma. This is an entirely new market.
Even with all of Pearson’s efforts, they are not the only game in town. McGraw-Hill is another publisher forging similar connections and making money hand over fist due to NCLB-mandated reading programs like Open Court and SRA Reading Mastery. Of course, after billions spent on Reading First and the McGraw-Hill materials, the federally funded evaluation of the program showed no increase in reading comprehension by third grade. McGraw-Hill is also one of the biggest test publishers in the U.S. and publishes the CTBS, the central competitor to Pearson’s illustrious SAT-10.
The legislation forced upon states to adopt the curriculum (i.e., the Common Core) and its required testing measures (i.e., PARCC) essentially eliminates the possibility of consumer choice (supposedly a key concept in free market ideology) and requires that taxpayer dollars for education be handed over to Pearson and McGraw-Hill as the sole providers of nearly all educational resources available to the schools. It is frightening that Pearson, profiting billions from public education, is simultaneously operated by and sponsors organizations that promote the destruction of public education. It is essentially forcing the public to pay for the demise of its own education system.
It is possible that Pearson and its allies will deny and attempt to refute the information bulleted above. Perhaps the magnitude of their efforts will project the magnitude of their guilt. Whatever the semantics here, if a connection is really an association, if ownership is actually sponsorship, or if partnership actually means membership, it is interesting and coincidental that the above cast of characters constantly find themselves associated with each other. Additionally, the common friend to all seems to be Pearson.
If Pearson is truly interested in profit, as all corporations typically are, then consumer pressure is the best way to be heard. We at United Opt Out National are calling on everyone to take a stand against Pearson by doing any or all of the following:
  • Refuse to buy their materials or adopt them in your courses or for personal use.
  • Bring these concerns to local PTAs, school boards and libraries.
  • If required to use Pearson products due to professional obligations, do so under public protest.
  • Promote the use of ACT rather than SAT, as SAT is a Pearson product.
  • Inform Pearson of your actions.
  • If you are in higher education, discuss your concerns with your local Pearson representative, informing them that for these purposes you are not going to adopt their materials in any of your courses.
Raise public awareness so the brakes can be put on this madness. Please see our sample letter at the end of this research document, which you are encouraged to share so that others may refuse Pearson products.
Sincerely,
United Opt Out National

Tuesday, May 1, 2012

The Folly of Multiple Choice

"Anyone can confirm how little the grading that results from examinations corresponds to the final useful work of people in real life."

-Jean Piaget


It's final exam time at my school, and my teacher colleagues are collectively herding to the multiple-choice test scoring machine. For just under $800 CAD, our scoring machine can:
  • Scan up to 35 sheets per minute 
  • Grade up to 100 questions per pass 
  • Score exams with up to 200 questions 
  • PC compatibility for advanced data collection and analysis
The front of the instruction manual proudly reads “GRADING YOUR TESTS JUST GOT EASIER!” After I watched scoring sheet after scoring sheet scurried through the scoring machine, I can personally attest to how easy this really is. It's no secret why multiple choice exams are so popular among teachers – their utility is second to none. But, what are the cons to multiple choice tests? Here are a few items to think about before giving your next multiple choice test:


Ambiguity

Misinterpreting a question can result in an "incorrect" response, even if the response is valid. A free response test allows the test taker to make an argument for their viewpoint and potentially receive credit. Depending on the number of possible answers that are provided, a test taker could have a chance of completely guessing the correct answer. It is conceivable for a student to select the wrong answer for the right reasons or to select the right answer for the wrong reasons. The results of such a multiple-choice exam are surrounded with uncertainty and doubt.


No partial credit

Even if a student has some knowledge of a question, they receive no credit for knowing that information if they select the wrong answer. Free response questions may allow a test taker to demonstrate their understanding of the subject and receive partial credit.
Even carefully constructed exams that reflect very detailed curriculums can be used to improperly assess students. If an exam was created to carefully reflect a certain curriculum, you might see only one question that covers a specific outcome. What if that student did in fact understand that outcome but for any number of reasons, they get the question wrong? That means that this test would report that that student understood nothing of that concept – which most likely would be wholly misleading and untrue. How often can a teacher honestly report that a student understands nothing?

Overemphasis on timeliness

A premium is placed on speed at the cost of creativity and thoroughness. This overemphasis on timeliness also contributes greatly to the ambiguity of the exam. Most test-takers are taught to madly fill in the remaining answers before having their exam taken away by the exam supervisors. There is no way to differentiate between these random guess responses and the responses that were carefully and thoughtfully selected. Recognizing guessing as a problem, some test creators enact a penalty such as deducting a mark for incorrect answers – the hope being that test takers will not guess and instead leave the question blank. This solution may stop the guessing, but it still does not address the ambiguity, as all those unanswered questions will simply show that the test taker got them all wrong – when in truth, the test taker may have had some level of understanding, but because they couldn't get finished in time, or they were too scared to guess, they receive no credit.


Subjectivity

How is the length of the exam decided? How many questions are necessary to show enough understanding? In the case of reading comprehension exams, how many reading selections will there be, and what is an appropriate length? How many answers will there be to select from? Which outcomes will be tested? Which will be excluded? Which will be more heavily weighted?

Depending on the date, the question "how many planets are there in our solar system?" has a different answer. What about all those students who were penalized for excluding Pluto as a planet before 2006?

The point here is not to try and figure out the answer to these questions; rather, there is no one answer for these questions. And yet, the choices made by the test taker can have an immeasurable effect on the test's results. One of my favorite quotes on the subjectivity of testsandgrades comes from Paul Dressel who said, "A mark or grade is an inadequate report of an inaccurate judgement by a biased and variable judge of the extent to which a student has attained an indefinite amount of material.


Behaviouristic in nature

These tests only care about whether the student got the right answer. They can't measure whether the student has a true understanding for the content. Even in a subject such as math that can be (mis)labelled as very black and white and right or wrong, it should very much matter how a student comes to answer the question 2+2=4. Did that student simply memorize his cue cards, or does he actually understand the addition process? A multiple choice test does not and cannot concern itself with understanding such valuable information.




Poor Testing can lead to Poor Teaching

Some teachers may use multiple choice exams voluntarily while others may find their use compulsory. Either way, teachers may feel pressure to achieve high scores on these tests, and that kind of pressure can lead to poor teaching, such as the use of lecturing on the behalf of the teacher and memorization on the behalf of the student. Take math for example, many teachers may teach tricks or shortcuts such as: when dividing two fractions, simply flip the second fraction and multiply. A student could mindlessly comply and perform quite well by choosing the correct multiple choice answer. In cases like this, a poor assessment tool has lead to a poor teaching technique (one that relies on mindless compliance and memorization rather than true understanding); however, if we use the test scores as an indicator for learning, that teacher and student appear successful. Inferences made from multiple choice tests can be undermined leaving the successful and superficial students indistinguishable.


Interrater Reliability

Multiple Choice exams are created with one right answer in mind for each question. This straightforward scoring system is used so that any two raters will always agree upon how well a student did. This need for agreement, also known as interrator reliability by statisticians, is gained at an alarming price; Authenticity is sacrificed for (perceived) reliability.

If we were compelled to identify who truly benefits from this kind of artificial measurement, I sincerely doubt anyone could honestly say that this is for the kids. Ultimately, this is an example of the needs of the system trumping the needs of the learner. Alfie Kohn puts it this way:
"You know it's a bad assessment if it's multiple choice. Multiple choice tests can be clever but they can't be authentic. You can't learn what kids know and what they can do with what they know, if they can't generate a response - or at least explain a response. Or as one expert in psychometrics told me many years ago, "Alfie don't you get it, multiple choice tests are designed so lots of students who understand the material will be tricked into picking the wrong response". That's why teachers would never dream of giving a multiple choice test of their own design because the same thing applies there."

Testing Test-taking skills

Multiple choice exams require a certain amount of test taking skills, and some students have better test taking skills than others. Many teachers will actually teach students strategies for writing multiple choice exams. For example, some test takers understand that an answer that has the words "always‟ or "never‟ is usually NOT the correct answer, because rarely is something ever "always‟ or "never‟. This is considered a fairly good strategy, and students who are aware of it may have a better chance of doing well.

However, there are some test takers who have come to believe in poor strategies. For example, some students believe the pattern of responses matters and so they say to themselves, “This can't be another "b‟ answer as we have just had three in a row.” Or they believe in myths such as “when in doubt, pick C”. Granted, we can all probably agree this is a silly strategy, but what if students actually use it? The format of the exam has skewed the measurement of that student's learning.


Averaging Averages

Traditional practice encourages test raters to not only mark each question right or wrong, but to also tally up the number of correct responses and compare that to the total number of questions – of course, we know this to be the average or mean. However, what does this number actually tell us?

Let's pretend there are three questions on the test for every outcome we taught. You could then look at the data and see how many of those three questions a specific student got right or wrong. Let's say for those three questions a student got 1 out 3 correct but for another three questions, that tested a different outcome, the student got 2 of 3 correct. Separately, he understood 33% of the first outcome and 66% of the second outcome. However when you average these averages, he gets 3/6 which comes to a mark of 50%.

What do these numbers mean anymore? Imagine how diluted the average has become when you have 50 to 100 questions that may be measuring the same number of different outcomes. And yet these grades' importance is elevated to grand heights. (Note that the problem of averaging averages is not exclusive to multiple choice exams)





Collaboration = Cheating

Ask any parent for a list of characteristics they wish their children to develop as they grow into adults and there is a very good chance that collaborative skills are somewhere on that list. When you think back to your schooling, how often were you permitted to collaborate with others during examination? If you did try to collaborate, we all know what that was called – cheating! And you got in trouble for it.

Unfortunately, there may some progressive classrooms out there, but it would be a very safe bet to make that most classrooms still have students sitting and writing their exams in isolation. Regardless of your job or profession, how often are you told to figure something out in total and complete isolation – no books, no help, no talking? In the real world, there simply aren't that many times you are expected to solve a problem or perform a task in complete and total isolation – and even if you were, it would be awfully archaic to refuse you the opportunity to reach out for the help you needed to get the task done.

When we say to children, "I want to see what you can do, not what your neighbor can do", this turns out to be code for "I want to see what you can do artificially deprived of the skills and help of the people and resources around you. Rather than seeing how much more you can accomplish in a well functioning team that's more authentic like real life." (Again note that the lack of collaboration during exams is not exclusive to multiple choice exams)


Thinkingcuffs

The very nature of multiple choice tests slaps students with a pair of thinkingcuffs. Who does the majority of the thinking on a multiple choice exam? Who asks all the questions? Who proposes all the answers? Thinking is messy. Learning is messy, but multiple choice tests conveniently remove the mess. All students are required to do is circle or fill in a dot. If we were truly interested in assessing student learning, shouldn't we encourage the students to show us as much of their thinking as possible? Because no one can construct meaning in a preconceived bubble, reducing something as beautiful as learning to a bubble sheet is an exercise in needless oversimplification.



Differentiated Instruction and undifferentiated Assessment

Many teachers today would readily admit that all learners learn differently, and it is the teachers responsibility to address these different learning styles with differentiated instruction; however, many teachers still use multiple choice tests in an attempt to measure their student's learning. There is a real disconnect between our understanding of differentiated instruction and our attempts to measure learning with our undifferentiated, standardized assessment tools.

While it is true that all children should have the opportunity to get an education that does not mean that all children should get the same education. When it comes to instruction and assessment, we need to stop trying to meet the needs of all learners by pretending all learners have the same needs.


Value what we Measure or Measure what we Value

It is true that it makes good sense to occasionally stop and reflect upon how well we are learning – the rest of the time we should concern ourselves with actually learning whatever it is we have set out to learn.
A short anecdote may enlighten this point: A man was seen on his hands and knees searching underneath a street light. It was late at night and very dark. When a passerby inquired what the man was doing, the man said that he was looking for his lost keys. The passerby then noted that the man was fortunate that he had lost his keys under the street light. The man quickly replied that he actually lost his keys a distance to the north, but it was too dark over there, and so he wanted to search where it was easy to see.
There is a big difference between measuring what is simply easily measurable and measuring what we actually consider important. Multiple choice tests measure a very limited and narrow kind of learning. If a great amount of importance is placed on these kinds of tests, people will come to see these limited and narrow kinds of learning as most important – sacrificing their pursuit of other valuable kinds of learning that are rarely measured on multiple choice exams.


While a lot of people concern themselves with what will be on the test, I find myself thinking more about about what can never be on these kinds of tests. Show me the multiple choice test that can assess things like sense of humor, morality, creativity, ingenuity, motivation, empathy.




***


Too many education systems have confused measurement with assessment and forgotten that the latin root for assessment is assidere which translates into "to sit beside". Assessment isn't a spreadsheet -- it's a conversation. 

Multiple choice tests were originally tools used by teachers, but today teachers are tools used by multiple choice tests. This shouldn't come as any surprise, especially if you are familiar with some of Marshal McLuhan's work who once said, "We shape our tools and thereafter our tools shape us."

Despite all these reasons for abandoning the use of multiple choice tests, their utility seems to trump their consequences. What's even more discouraging is that many teachers still choose to use multiple choice exams despite having a plethora of more authentic assessment alternatives such as performance assessments, portfolios, written response and personal, two way communications.

Teachers who continue to use multiple choice exams as their primary or default assessment tool are engaging in a kind of educational malpractice because they are reporting on their student's learning in a way that may range from being marginally inaccurate to wholly untruthful.

I asked Irmeli Halinen, head of curriculum in Finland, how often a teacher in Finland would use a multiple choice test as a way of assessing their students. Her answer said it all:
"Our teachers rarely if ever use multiple choice tests because they would rather have their students do something real."



Monday, April 30, 2012

Solving Problems Collaboratively: The Ross Greene Approach

Ross Greene's book Lost at School has played a critical role in how I frame my conversations and interactions with students who are having a hard time navigating through their day. It's important to note that this requires a shift from "doing things to" kids to "working with" kids. At best the former can get us temporary compliance while the latter can bring authentic engagement.

To do this, I find myself using Ross Greene's three steps to Ross Greene's approach for working with children:
  1. Empathy
  2. Identify the Problem
  3. Invitation to solutions

Empathy

Children have to believe that we care about them before they will care about what we have to say, and one of the best ways to express empathy is to suspend our judgement and listen to the child. This might be as simple as asking "What's up?" While the child is offering their answer, you might find it helpful to clarify their concerns by echoing what you hear them say by saying, "I'm hearing you say..."

When an adult and a child enter into a conversation, the disparity in age by definition creates an imbalance of power. Despite conventional wisdom, this is not the time to increase your adult power; on the contrary, I've found it quite necessary to reduce my adult power and ensure that the child feels like I am not trying to enter into a power struggle by imposing my will on them.

Because I believe that children should experience their successes and failures not as reward and punishment but as information, I find it very helpful to start off my conversation with "I'm not mad..." or "You're not in trouble". Sometimes I find it helpful to add "I'm a teacher, not a punisher. I'm here to help you learn, not punish you".

Because empathy is not a word, it's a feeling, this step will require more time and effort than it takes to simply say "I care". Our best intentions are always trumped by the child's perception; that is, we often may find ourselves ready to move on to the next step before the child is convinced we are in fact empathetic.

Identify the Problem

The key to this step is understanding that there are usually two problems that need to be identified and eventually solved - one is the adult's problem and the other is the child's problem. Adults are great at identifying the problem we want to solve, but we aren't all that great at identifying the problem that concerns the child. Our problems can be obvious, but I've found that a child's problem can be quite elusive until we actually take the time and effort to engage them in a conversation about what truly is troubling them.

The child must feel like you care about solving their problem as much as you care about solving your own.

Invitations to Solutions

Adults are great at unilaterally imposing solutions in search of a problem and not so great at remembering that there are two problems that need a solution that is mutually satisfactory and durable. One way to initiate this with a child is to say, "I wonder if there's a way..."

Don't get discouraged when the first attempt at the solution fails. These things take time, effort and collaboration. Solutions can fail for a couple different reasons:
  • Sometimes kids suggest unsustainable solutions. 
  • Sometimes adults suggest unsustainable solutions.
  • Sometimes kids feel compelled to agree to solutions that are not really satisfactory to them.
  • Sometimes even good solutions need practice or minor adjustments.
For some kids, all this is totally unnecessary, but for kids who lag the necessary social, emotional and behavioral skills to get through their day without explosions, Ross Greene's approach for working with children gives them a chance.